Clav

Terms of Use

Last updated: March 2, 2026

1. Acceptance of Terms

By accessing or using the Clav platform ("Platform"), operated by Clav Tecnologia Ltda. ("Clav", "we", "us"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use the Platform.

Clav is a software-as-a-service (SaaS) platform designed to assist organizations with regulatory compliance processes related to Brazilian Central Bank (BCB) requirements for Virtual Asset Service Providers (VASPs).

2. Eligibility

The Platform is intended for use by legal entities and their authorized representatives. By using the Platform, you represent that you are at least 18 years old and have the legal authority to bind your organization to these terms.

3. Account Registration

To access the Platform, you must create an account providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You must notify us immediately of any unauthorized use of your account or any other security breach.

4. Platform Services

Clav provides tools for managing compliance workflows, including but not limited to:

  • Tracking regulatory controls and requirements from BCB resolutions
  • Managing compliance evidence and documentation
  • Assigning responsibilities and deadlines to team members
  • Storing and encrypting compliance-related files
  • Generating compliance reports and dashboards

The Platform is a compliance management tool and does not constitute legal, financial, or regulatory advice. You remain solely responsible for ensuring your organization's compliance with applicable laws and regulations.

5. Data and Content

You retain ownership of all data, documents, and content you upload to the Platform ("Your Content"). By uploading content, you grant Clav a limited license to store, process, and display Your Content solely for the purpose of providing the Platform services.

You are responsible for ensuring that Your Content does not violate any applicable laws or third-party rights. Clav does not review or endorse Your Content.

6. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorized access to other users' accounts or data
  • Interfere with or disrupt the Platform's infrastructure or security features
  • Reverse engineer, decompile, or disassemble any part of the Platform
  • Use the Platform to store or transmit malicious code or harmful content

7. Intellectual Property

The Platform, including its design, code, features, and documentation, is the intellectual property of Clav and is protected by Brazilian and international copyright, trademark, and other intellectual property laws.

These Terms do not grant you any rights to use Clav's trademarks, logos, or other brand features without prior written consent.

8. Fees and Payment

Access to certain features of the Platform may require payment of fees as described in the applicable subscription plan. All fees are stated in Brazilian Reais (BRL) unless otherwise specified.

We reserve the right to modify our pricing with at least 30 days' prior notice. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

9. Service Availability

We strive to maintain the Platform's availability but do not guarantee uninterrupted or error-free service. We may perform scheduled maintenance, updates, or modifications that temporarily affect availability.

Clav shall not be liable for any damages resulting from service interruptions, including those caused by factors beyond our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by law, Clav and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.

Our total liability for any claims arising from these Terms or the use of the Platform shall not exceed the total fees paid by you in the twelve (12) months preceding the claim.

11. Termination

You may terminate your account at any time by contacting us. Clav may suspend or terminate your access to the Platform if you violate these Terms or for any other reason with reasonable notice.

Upon termination, your right to use the Platform ceases immediately. We will retain Your Content for a reasonable period to allow you to export your data, after which it may be deleted.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil. Any disputes arising from these Terms shall be submitted to the courts of the city of São Paulo, State of São Paulo, Brazil.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Platform with a new effective date. Your continued use of the Platform after changes are posted constitutes your acceptance of the modified Terms.

14. Contact

If you have any questions about these Terms of Use, please contact us at:

contato@clav.tech